Reference

Privacy Policy for Mahjong Ways Accounts

Q: Can I ask for a copy of my account data?

Yes. Contact live chat or support@ris77.xyz from your registered contact and ask for an account data copy. We verify your control of the account before sharing eligible records in a usable format.

Your account data, wallet records, and device checks are handled under this Privacy Policy before you enter Mahjong Ways, Andar Bahar, Rocket Crash, or any other lobby area.

DANA privacy chipOVO wallet recordGoPay account checkQRIS payment traceCookie controls

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How Wallet Data Is Used

ris77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A faster account flow needs clear data rules, so we collect only what helps us run your login, wallet, support case, and security checks. That can include your name as entered during account creation, phone or email contact, device signals, IP region, wallet reference from DANA,

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OVO, GoPay, or QRIS, and activity needed to settle your account balance. We do not sell your personal data. We share limited records only with payment processors, security tools, hosting partners, and service teams that need them to operate your account. Access and eligibility depend on
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local law, and we may ask for extra verification before changing wallet or identity fields. You can ask us to correct, export, or remove eligible records through chat or email, subject to account, safety, and legal storage needs.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Your Privacy

A privacy request should reach the team that can act on it, not a general inbox with no context. We keep live chat open from 10:00 to 02:00 WIB and accept email requests at [email protected]. For account edits, sign in first, then go to Profile > Security > Devices so we can match your request with the account you control.

Team online

Live chat privacy desk

Use live chat from 10:00 to 02:00 WIB when you need a quick answer about cookies, wallet records, or a device you do not recognise. We may ask you to confirm your email or phone before discussing account data.

Email privacy requests

Send detailed requests to [email protected] when you need a copy, correction, or removal check for eligible records. Include your username, registered contact, and the wallet rail involved, such as DANA, OVO, GoPay, or QRIS.

Account settings route

Open Profile > Security > Devices after signing in to see active sessions and device labels. If a session looks unfamiliar, contact us from the same account so we can lock it down and trace recent privacy events.

DATA PRACTICE

Cookies, Devices, and Account Records

Privacy work happens during ordinary account steps: registration, login, wallet use, game launch, and support contact.

Account data handling

During registration, we store the contact fields you provide, the username you choose, and security timestamps tied to the account. We use those records to help you sign in, recover access, and confirm privacy requests.

Cookie choices

Cookies help keep your session active, remember language and wallet display choices, and flag repeated failed logins. You can clear cookies in your browser, but you may need to sign in again afterward.

Device security

When a new phone or browser reaches your account, we log device type, time, and rough region. Go to Profile > Security > Devices to check recent sessions before asking us to remove unfamiliar access.

Wallet record storage

DANA, OVO, GoPay, and QRIS records are kept with transaction references, timing, and account links so wallet questions can be traced. We use payment data for account settlement, fraud checks, and support replies.

Storage period

We keep records only as long as needed for account operation, security checks, payment tracing, dispute handling, and legal needs. Some records can be removed sooner when your account status and local rules allow it.

Change requests

Ask for a correction, copy, or removal check through live chat or [email protected]. We verify your account first, then explain which fields can be changed, which must stay, and why.

Privacy Policy Questions You Ask

Clear answers help you decide what to share before you open an account or return to the lobby. These questions focus on your personal data, wallet records, cookies, device logs, and contact choices. If your case involves a payment trace or account change, include the exact DANA, OVO, GoPay, or QRIS reference when you contact us.

We collect the fields needed to create and protect your account, such as username, contact details, login time, device signals, and wallet references. Extra checks may apply when you change identity or wallet fields.

No. We do not sell your personal data. We share limited records only with service partners that help run hosting, wallet processing, security checks, and support, and only for the account purpose involved.

Wallet records are stored with transaction reference, timing, account link, and status so we can trace deposits, withdrawals, and disputes. We use those records for payment checks, account safety, and support replies.

Yes. Contact live chat or [email protected] from your registered contact and ask for an account data copy. We verify your control of the account before sharing eligible records in a usable format.

You can ask us to remove eligible records. Some data may need to stay for wallet tracing, dispute handling, security checks, or legal duties. We will explain what can be removed after verification.

Cookies keep your session active, remember display choices, and help detect risky login patterns. You can clear cookies through your browser settings, but clearing them may sign you out and reset saved choices.

Sign in, go to Profile > Security > Devices, and check the session list. If you see access you do not recognise, contact live chat during 10:00 to 02:00 WIB so we can help secure the account.

Privacy Policy for Mahjong Ways Accounts

Ask Us About Your Privacy

Live chat privacy desk

Email privacy requests

Account settings route

Cookies, Devices, and Account Records

Account data handling

Cookie choices

Device security

Wallet record storage

Storage period

Change requests

Privacy Policy Questions You Ask

01 What personal data does ris77 collect when I create an account?

02 Does ris77 sell my personal data to other companies?

03 How are DANA, OVO, GoPay, and QRIS records handled?

04 Can I ask for a copy of my account data?

05 Can I delete my ris77 account data?

06 How do cookies affect my privacy on the site?

07 What should I do if a device looks unfamiliar?

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